ELLEVEN

Shipping & Delivery

From our rack to your door — the timelines, the costs, the tracking.

Getting Your Order Ready

Orders are picked, steamed where needed, folded with tissue and handed to the carrier within 1–2 business days. Your confirmation email with the tracking number goes out the moment the parcel leaves — whether it holds one skort or a full capsule.

Delivery Windows

MethodEstimated DeliveryCost
Standard3–7 business daysFree on orders over $50
Expedited2–3 business daysCalculated at checkout
Express1–2 business daysCalculated at checkout

Watching It Travel

Tracking goes live once the carrier scans the parcel, which can take up to 24 hours after the confirmation email. A link that shows nothing on the first evening is not a lost package — it is a package that has not met its first scanner yet.

Where We Deliver

All 50 U.S. states. Alaska, Hawaii and rural routes tend to land at the far end of the windows above, occasionally a day past them.

If the Window Closes Without a Knock

Estimated dates come and go sometimes. If yours has passed, write to [email protected] with the order number and we will take it up with the carrier ourselves.